Archive for the ‘9001:2015’ Category

I’m sure that your SWOT analysis has this down as an external threat already, but having just returned from a local Chamber economic review session here in South Yorkshire I thought it might be useful to share with you what we might have to contend with when we get to that part of the meeting where we review factors that could have an impact on the QMS.

thinkstock brexit
photo courtesy of BBC/ Thinkstock

Things offered for consideration on the agenda might be (without liability until everything is clarified of course):

  • Checking employees who might need help with the Settlement Scheme for themselves and/ or their partners. Some companies were even prepared to pay the £65 fee in order to ensure there was minimal disruption but fortunately the fee was rescinded on January 21st.
  • Accepting that recruitment will be more competitive in relation to attracting the required skill sets so perhaps considering a revised strategy , say collaborating with local organisations more and bringing them through the ranks.
  • Being aware that CE marking will not be valid until an equivalent UK based authorising body is set up. Likewise new IP/ patent applications would need a separate UK based authority.
  • Custom declarations may need IT upgrade to generate the increased level of documentation if you currently trade with only the EU. You would be more familiar with all this if you trade beyond the EU already of course
  • Review your logistics, transport and supply chain. Make your contracts Brexit proof going forward and strengthen any arbitration clauses for example. Certainly consider the impact if you operate a JIT system.
  • Review any contracts with suppliers and customers especially if they contain specific arrangements for territories and currencies.
  • What would be the impact of (hopefully) short term currency fluctuations and don’t forget how it might impact on pension funds as well as the business.

All worth a look at where relevant and don’t forget the Government has issued a raft of technical notices and there is a support pack from the HMRC.

As if the agenda wasn’t long enough already I hear you say! Why not let us know how you get on? As always, more good support material on my web site by clicking here http://www.iso9001supportcentre.com

 

I know I, along with everybody else on this side of the quality divide, have been banging on about this. Certification Bodies are short on auditors and they in turn are short on dates. However, watch this short video about another issue (even though WP appears to want me upside down in the thumbnail all’s good when you click play). You will not believe it, or will you? Will you please let me know.

I have uploaded a video that was taken when I presented this as a talk at the Sheffex Exhibition in Sheffield back in November 2017. I sincerely hope that most of you won’t have to read it because you will have transitioned or at least are on your way.

However, on top of the certification bodies telling me that at the end of 2017 some 25% hadn’t even started, I am now hearing of companies that are in that position plus certification bodies are running out of dates and auditors. You will see a brief summary of the benefits of 9001 but, as they didn’t start the recording at the start, you need to know that the three management styles I refer to at the beginning are:

headless chickens
blue a***d flies
and busy fools

What follows is a review of the new requirements and then a simple strategy to get you upgraded to the new 2015 version. Along the way you may also get the feeling that the technical gremlins were out in force as well – and you’d be right 🙂

Be good to hear feedback from as to your experience of the transition where you work and remember that there is more useful information at the iso 9001 support centre.

 

canstockphoto43475088Reviewing how certain sites are coping with the new ‘2015’ format for internal audits has occasionally flagged up some interesting issues.  Some have taken the ‘interview’ style with top management quite literally and reported them along the lines of ‘I asked/ he said’ which just doesn’t come over well when you read it back. You need to summarise the discussion in a way that allows you to report it in the usual factual way rather than it turning into a play.

Of more importance, you still need the objective evidence. You can’t be asking questions then reporting it back as ‘It was stated that etc’. So, what to look for?

Clearly a major document should be the SWOT analysis for the Context of the Organisation. I covered this in a video on a recent post. Also you would expect to see some document that has the needs and requirements of interested parties and the recent reviews and actions if necessary. When you come onto Leadership itself ask them to explain using document that already exist – objectives, policy, critical support process risk review etc.

The need for objective evidence is still their whatever the audit. More helpful tips and support as always can be found at the ISO 9001 Support Centre. Just click through.

It is a very common occurrence when I go on site to conduct my Competent Auditor session that I get asked, “Well that’s OK, but what does an audit look like and what questions should I ask?” Taking that on board, my colleague Amanda and I are putting this video out to see what reaction it gets. Would it help you, your colleagues or your clients get a clearer picture of how they should go about an audit and how to handle the responses?

It is only the trailer as the full video lasts around 12 minutes which starts with a good audit then follows with the three reasons it fails – system inadequate, disregarded or needed

Please leave your comment below and I’ll send the full version to those of you who offer the most constructive feedback. PLEASE don’t get hung up on the actual content and interpretation as we all know each of us will probably approach it in our one unique way 🙂

Remember we are always here to help and support you in your 9001 work. See for yourself by clicking through to the 9001 Support Centre.

Delighted to announce that I have uploaded six new videos that take you on a gentle stroll through the new standard as part of the series “Amanda Asks About Auditing”. We literally flip through the standard as I explain what’s different and where some of the existing items from 9001:2008 have been relocated.

Here’s a quick trailer so you can see what I mean and get a feel as to how we cover it all. It’s quite funky as well!

You can check out the full series here where you will also catch a glimpse in the VIP area of another video idea that we are working on.

Be great to hear what you think when you’ve had chance to watch it.