Why Turtles Could Make Good 9001 Mascots

Posted: May 19, 2020 in Flowcharts, ISO 9001, Management systems, Performance measures, Quality System, Turtle

One tool that is perhaps more common in aerospace, automotive and the other high-end systems is the good old Turtle diagram. It is designed not only to give a visual link between your manual and procedures, but to set the criteria against which the process will be measured.

I have been preachig for many a year that your QMS can be the best written, best looking and best adopted that has ever been – but if it doesn’t ‘perform’ for the benefit of the business then what is the point? 

Check it out below and try and apply it to your key processes. You might suprise yourself – always remember as well that the metrics(s) should be realistic and agreed with the process owners.

Turtle

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