Get your Site sorted as well as the System for that Stage 2 audit

Posted: August 8, 2011 in Auditor, Company Culture, ISO 9001, Quality Policy, Stage 2 audit, Training
Tags: , , , ,

Understandably a lot of focus is put on getting the quality system ready for that final audit but the need to do likewise around the site shouldn’t be overlooked. Whilst some may view these as very basic, those undertaking this audit for the first time might benefit from the prompt.

Housekeeping is an obvious one for starters. Go round the shop floor and have a tidy up – assuming it isn’t already engrained in the company culture that is. First impressions are important as they say. Get old machinery and parts out of the way and redundant stock and work in progress sorted. The same applies for office space as well so don’t forget to check that it all looks reasonable and make sure nobody has ferreted away old procedures if you have had to issue hard copies.

Walk round and convince yourself that, by what ever means you have adopted, orders are clearly identified. Rectify any areas where you are left scratching your head before the auditor does likewise. Also check that documentation relevant to these orders is in place and legible and hasn’t ‘wandered’.

The system itself should be sorted but no harm in getting someone to do a final sense check. Go through the master manual of documents to make sure nothing is missing or you’ve not generated some spurious revisions by some erroneous cross references. Don’t forget the intranet if you base your system on that as well. Check all the links work before you end up enduring that embarrassed silence when the auditor can’t make any progress through your system. Might be worth checking the backup regime whilst you’re at it to ensure the save has been validated i.e. would it work if called upon.

Ensure the Quality Policy is displayed around the place and that staff have a basic understanding of it. A good place to display it is on the log-on screen of your IT system if that is possible. Ensuring you have done all your internal audit programme and at least one Management Review meeting should be a given. However, don’t be afraid to do another MR meeting as the system gets up and running during that pre-audit period if it helps control the workload.

Finally, don’t forget your colleagues as you are going to need their help on the day. Make sure you have communicated the programme for the day to them so they know when and where the auditor will visit. Explain that you as the Management Representative (or your delegated colleague) will be with the auditor at all times but only as a guide and observer since the auditor will want to talk to them. Obviously tell them to keep to the area under discussion and politely respond to the questions and clearly ‘avoid going off on one’ if you know what I mean!

That way everybody is ready for the visit and the site looks its best – but then it always does, doesn’t it?

Comments
  1. ISO 9001 says:

    Hi! You are making good jobs. I am from Turkey- istanbul. We have a certification body. Keep sharing…

    Like

  2. peterts says:

    Will do and thanks. Make your Quality stand out!

    Like

  3. ISO certification is really helpful for organisations and help them to maintain quality.

    Like

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