As I was about to start a Management Review session for a client the MD put his head round the door and stunned everybody by asking “Do you need me in this meeting”. This was before the new standard was published so it brought a smile to my face as I knew what changes were afoot. Changes that you, like me, doubtless welcomed as being a step in the right direction.
Once we had all got sight of the new standard, most of us out there advising small SMEs began to wonder how MDs like my friend would cope with their new responsibilities. No longer could they simply declare, “If it’s quality then you need to talk to my quality man”.
The new section on Leadership is cleverly written to clearly differentiate between those duties the MD has to take on board and those he may delegate. However, if he has distanced himself in the past then doubtless many QA people will be giving him a crash course an all things 9001.
The changes will not affect those business where the workload is shared and the team addresses the relevant requirements of the standard knowing the boss had his finger on the pulse and is also chipping in with his contribution. However, they might be in the minority.
How do you you see this panning out where you work or with your clients? Will it also be the case that quality managers and indeed consultants will be excluded from an audit on the basis that the MD should be competent enough to hold a discussion by himself with the auditor?
Why not share your thoughts below.