Archive for the ‘Quality Objectives’ Category

How to get the most from your Management Review

Posted: February 23, 2012 in Corrective Action, ISO 9001, ISO 9001 Training Guides, Management Review, Management systems, Non-Conforming Product, Performance measures, Preventive Action, Quality Objectives, Quality Policy
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Now this is a crucial part of your QMS mainly because it is often the area that auditors start with in order to gauge how well the system is being maintained.  If you think about you can understand why as it defines several aspects all in one document. How is the system fairing; are things [...]

How to check if you are ready for that 9001 audit

Posted: May 30, 2011 in Auditor, Corrective Action, Customer satisfaction, Identification and traceability, Internal Auditing, ISO 9001 Training Guides, Management systems, Non-Conforming Product, Preventative Action, Preventive Action, Quality Manual, Quality Objectives, Quality Policy, Training
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I often get asked this as sites get close to bringing in the auditor so I put together this summary of what I would expect to see in relation to the five main paragraphs so it is possible for anyone to gauge if they are ready. How much of the system? The QMS should have [...]

ISO 9001 Training Guides videos start to make a difference

Posted: October 3, 2010 in Advisor, Auditor, ISO 9001, ISO 9001 Training Guides, Non-Conforming Product, Quality, Quality Objectives, Quality Policy, Training
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It is pleasing to hear that these guides are actually starting to make a difference to my subscribers with one recently responding: “So far you have already helped me with our supplier quality management and prompted me to add audit corrective actions onto the database I use for product non-conformances so I can review them [...]

Quality Manual at the beginning – or the end?

Posted: August 3, 2010 in Auditor, ISO 9001, ISO 9001 Training Guides, Quality, Quality Manual, Quality Objectives, Quality Policy, Training
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Where do you put the manual when you are creating a quality management system? Some start with it so that it maps out what procedures and work instructions or standard operating procedures need to be written. Others leave it till the end so they can capture all that has been created in the second and [...]