Now this is a crucial part of your QMS mainly because it is often the area that auditors start with in order to gauge how well the system is being maintained. If you think about you can understand why as it defines several aspects all in one document. How is the system fairing; are things [...]
Archive for the ‘Corrective Action’ Category
How to get the most from your Management Review
Posted: February 23, 2012 in Corrective Action, ISO 9001, ISO 9001 Training Guides, Management Review, Management systems, Non-Conforming Product, Performance measures, Preventive Action, Quality Objectives, Quality PolicyTags: ISO 9001, ISO9001, Management Review
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How to check if you are ready for that 9001 audit
Posted: May 30, 2011 in Auditor, Corrective Action, Customer satisfaction, Identification and traceability, Internal Auditing, ISO 9001 Training Guides, Management systems, Non-Conforming Product, Preventative Action, Preventive Action, Quality Manual, Quality Objectives, Quality Policy, TrainingI often get asked this as sites get close to bringing in the auditor so I put together this summary of what I would expect to see in relation to the five main paragraphs so it is possible for anyone to gauge if they are ready. How much of the system? The QMS should have [...]
When passing an ISO 9001 audit with ‘flying colours’ flatters to deceive
Posted: March 22, 2011 in Auditor, Consultancy, Corrective Action, Internal Auditing, ISO 9001, ISO 9001 Training Guides, TrainingTags: Certification Body, Internal Audit, ISO 17021, ISO 9001, Quality, Quality Management, Quality System
Over the years there have been many instances when I see sites pin their ‘flying colours’ to the mast after their audit and it makes me wonder because I know for a fact that the site in question has major issues, For example, the system hasn’t been managed for months; internal audits haven’t been done and customers have [...]
Be clear on the three ‘actions’ in your ISO system
Posted: February 3, 2011 in Auditor, Corrective Action, Internal Auditing, ISO 9001, ISO 9001 Training Guides, Non-Conforming Product, Preventative Action, Preventive ActionOne of the most confusing aspects for management representatives to get their heads round when taking on a quality system has to be the concept of Corrective, Preventative and Preventive action. As they return weary eyed from their auditor course and laden with notes and forms they have to be clear which one to implement and [...]
