When passing an ISO 9001 audit with ‘flying colours’ flatters to deceive

Over the years there have been many instances when I see sites pin their ‘flying colours’ to the mast after their audit and it makes me wonder because I know for a fact that the site in question has major issues,  For example, the system hasn’t been managed for months; internal audits haven’t been done and customers have [...]

Who’s up for getting Whitehall ISO approved?

Well who would have thought it. That recent report by Sir Philip Greene has condemned Government procurement practices as ‘shocking’. He then goes on to quote examples that are just too bizarre for words. Yes I know this is nothing new but uncontrolled and inefficient processes, coupled with a lack of understanding and ownership and [...]

Sample ISO 9001 Training Guides released

I have been well pleased with how positive the feedback has been for this series of  Training Guides.  In addition it has been fascinating to hear of the diverse reasons people have had for subscribing in the first place.   With several groups now running the next stage is to make some sample vids available [...]

ISO 9001 Training Guides launched

Companies who install quality management systems are often left to their own devises once the system is installed. To me this is the time when they need the practical support so they get their house in order before the audit. Having worked with many sites to put a system in, I have been very staggered [...]

Now where were we . . . .

The last twelve months have flown by and been really busy – a defining period for our business. So much so that this idea of a blog just got lost in the ‘noise’ I guess – tell me I’m not the only one! Anyway as we enter our seventh year we are determined to get [...]